LBLA Cosmetics & Co. is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that digital inclusivity is not optional — it is a core part of how we serve our customers.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. We recognize that accessibility is not a one-time achievement but an ongoing commitment that evolves alongside our website.
We conduct periodic accessibility audits using both automated tools and manual testing, including keyboard navigation and screen reader compatibility reviews. Issues identified through auditing and user feedback are logged, prioritized by severity and user impact, and addressed on an ongoing basis. We also work directly with our third-party technology vendors to encourage and support accessibility improvements on their end.
Some areas of our website rely on third-party tools — including payment processors, embedded widgets, and marketing integrations — that are outside our direct control. We actively communicate with these vendors regarding accessibility and will note where a limitation originates with a third party.
If you encounter any barrier accessing content or completing a task on our website, please contact us. We will respond within 2 business days and will work to either resolve the issue or provide the content or service to you through an alternative means.
Email: contact@lashboxla.com
Phone: +1 (310) 387-6632
When reaching out, it helps to include the URL of the page where you experienced the issue, a description of what happened, and the device and browser you were using if you know it.
Your feedback directly informs our remediation priorities. We are committed to providing an inclusive experience for every customer.
